Receive and register all phone calls, emails, voice and social media messages in one place, tagging each sales and revenue opportunity.
Get an overview of all channels and team performance: first-reply time, lost reasons, number of chats per agent, conversion rates, and more.
By understanding operators’ individual KPIs, you can set up new monthly targets for sales and conversions per reservation agent.
Every interaction is automatically qualified, and any reservation agent can easily follow up with leads from website chats via email or other channels, as we’re a true omnichannel solution.
