Top 6 Hotel Industry Trends: From Tech Tools to Market Players
Hotel industry trends: virtual assistants, augmented reality, Airbnb, Internet of Things. Are you ready, hotelier?
6 Hotel Strategies to Dribble booking.com and Score Direct Bookings
It’s hard to compete with Booking.com, but it’s possible to win this game! Find out here 6 simple strategies that will help your hotel score bookings.
Ask&Talk: How to Be a Good Leader with Rupesh Patel
We asked Rupesh Patel, hotel owner, speaker, and investor: “how to be a good hotel leader?” Check his answers in this inspirational interview:
Revenue Management Strategies to Boost Your Direct Bookings
It’s all about Revenue Management in the hotel industry. Read here the best RM strategies to maximize you hotel sales any time of the year.
Hotel Technology for Perfect Guest Service
Technology is revolutionizing the hotel industry and there are many tools available in the market.To invest in technology is to invest in guest experience.
Top 5 hotel management systems to organize your hotel
Hotel management systems are supporting tools to a sector that demands speed and assertiveness in decision making. But what do they do? Find out here:
Ask&Talk: Hotel Tech in Guest Service with Benjamin Londa
Guest service is on the agenda. In this Ask & Talk, Benjamin Londa shares with us his experiences and opinions about the use of technology in guest experience.
Hotel Front Desk Agent: the Skills Behind the Job Description
Which are the key skills of a front desk agent in hotels? Do you have what it takes? Here are the required skills job postings don’t tell you.
How Can You Turn an Endless Email Demand into Guest Satisfaction?
Guest satisfaction depends on many factors and customer service is an important one. Here are some tips to improve the service you provide by email.
Live Chat and Chatbot: The Differences and the Advantages for Hotels
Live chat or chatbot? What is the best choice for your hotel? It’s important to understand the differences between the two before choosing it!